aera.com.au
Update - Upstream carrier has confirmed issue was resolved at 10:47am after maintenance had completed during the earlier hours of the 27/06/2024.
Jun 27, 2024 - 13:22 AEST
Update - Upstream carrier has escalated to vendor to rectify the issue, workaround is still in place and not impacted by this.
Jun 26, 2024 - 12:22 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 25, 2024 - 17:20 AEST
Update - Upstream carrier voice engineers have applied a work around to resolve the issue, currently this is being monitored to confirm no further issues.
Jun 25, 2024 - 17:01 AEST
Update - Issue is still on going, Aera engineers have followed up with upstream carrier with no ETR provided.
We will continue to follow up with upstream carrier to provide further updates.

Jun 25, 2024 - 13:30 AEST
Identified - Upstream carrier has identified a network fault on their infrastructure and is currently being repaired by their senior networking engineers.
Jun 25, 2024 - 11:28 AEST
Update - Incident has been raised as a Priority 1 case to Aera's upstream carrier for further review.
Another update will be provided shortly upon completion of their investigation.

Jun 25, 2024 - 10:56 AEST
Investigating - We are investigating an issue with outbound calling for all Microsoft Teams Voice customers.
Currently no one will be able to dial outbound to both internal and external numbers.
An update will be provided shortly once the cause been identified.

Jun 25, 2024 - 10:00 AEST

About This Site

aera publishes our most up-to-the-minute information on service availability in the table below. Check back here any time to get current status information, or subscribe to an RSS feed to be notified of interruptions to each individual service. All dates and times are Australian Eastern Standard Time (GMT+10).

Internet Operational
Voice Operational
Cloud Operational
Print Managed Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 20, 2024

No incidents reported today.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.